Shipping policy

 

Shipping Policy

Order Processing Time

All orders are processed within 2–3 business days (Monday–Friday, excluding weekends and holidays). 

Shipping Time

Delivery typically takes 3–7 business days after your order has been processed, depending on your location and carrier delays outside our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package’s journey. Please note it may take 24–48 hours for tracking updates to appear.

Delays

While we do our best to deliver orders within the stated timeframe, delays may occur due to customs, weather conditions, or high shipping volumes during peak seasons.

Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Questions?

If you have any questions regarding shipping, contact us at support@paw-bright.com